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Twilio

Software Engineering & Developer Advocacy Intern

June 2026 - Present/Remote, US

Overview

Engineering a feedback intelligence platform and the scheduled infrastructure that turns developer-community signals into searchable product insights.

Common Room · MCP · Docker · Kubernetes · AWS EKS/ECR · OTK · Flask · Buildkite · Argo CD · Backstage · Artifactory · CI/CD · Monitoring

Highlights

  1. 01Engineering an end-to-end feedback intelligence platform that retrieves developer-community signals from Common Room via MCP, categorizes recurring product complaints, and serves searchable insights through a full-stack internal dashboard.
  2. 02Containerizing scheduled ingestion and analysis workflows as Kubernetes CronJobs on Twilio's OTK platform and designing the data layer for internal AI research agents; completed SWE onboarding in DevOps, CI/CD, observability, and incident debugging.